top of page

Terms & Conditions

Welcome to TRUslim.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site.

​

1. General Information

These Terms and Conditions ("Terms") govern your use of TRUslim.com ("the Site"), which is owned and operated by TRUslim, a family-owned wellness business. All products, services, and content offered on or through the Site are subject to these Terms.

2. Product Information

We make every effort to ensure the accuracy of the information displayed on the Site, including product descriptions, pricing, and availability. However, we do not guarantee that all information is always accurate, complete, or error-free. TRUslim reserves the right to correct any errors, inaccuracies, or omissions, and we may update product information without notice.

3. Account Registration

To make a purchase or access certain features of the Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account.

By registering, you agree to provide accurate, current, and complete information and to update your account details as necessary.

4. Ordering and Payment

  • By placing an order through TRUslim.com, you are making an offer to purchase the products in your order.

  • All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at any time for any reason, including limitations on quantity, inaccuracies in product or pricing information, or issues with payment authorization.

  • Payment for products must be made in full before your order will be processed. We accept various forms of payment, including credit/debit cards and other payment options available at checkout.

5. Pricing and Promotions

  • Prices for products are listed on the Site and are subject to change without notice. Any promotional offers or discounts will be clearly communicated at the time of checkout. Promotional codes are only valid during the specified promotional period and must be applied at checkout to be honored.

  • We reserve the right to modify or discontinue promotional offers at any time.

6. Shipping and Delivery

Our shipping policy outlines the available shipping methods, rates, and delivery times. Shipping costs are calculated at checkout based on the size and weight of your order and your delivery location. Once an order is shipped, delivery times may vary depending on your location and the shipping carrier.

Please refer to our shipping policy for more details.

7. Returns, Refunds, and Exchanges

TRUslim wants you to be satisfied with your purchase. Please refer to our refund policy for details on how to return or exchange items, eligibility for refunds, and our process for handling damaged or defective products.

8. User Content

By submitting any content (such as reviews, comments, images, or suggestions) to the Site, you grant TRUslim a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, copy, modify, publish, and display such content in any media, for any purpose, and without compensation.

You agree not to submit content that is unlawful, defamatory, obscene, or infringing on the rights of others.

9. Privacy Policy

Your use of the Site is also governed by our privacy policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our collection and use of your information as outlined in the Privacy Policy.

10. Limitation of Liability

TRUslim shall not be liable for any damages, including indirect, incidental, special, or consequential damages, arising out of or in connection with your use or inability to use the Site or products purchased through the Site, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify and hold harmless TRUslim, its affiliates, employees, agents, and licensors from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Site, your violation of these Terms, or your infringement of any rights of a third party.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in San Antonio, Texas.

13. Changes to Terms

TRUslim reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. Your continued use of the Site after any such changes constitutes your acceptance of the updated Terms.

bottom of page